Downloads & Refunds
Downloads Policy
At Mereo Books, we want to ensure that our customers are satisfied with their purchases. We offer digital downloads of our books in various formats, including PDF, EPUB and MOBI. Once you have completed your purchase, you will receive an email with a download link for your chosen format. Please note that all downloads are for personal use only and cannot be shared or distributed. If you encounter any issues with your download, please contact us at support@mereobooks.com and we will be happy to assist you. ​
Refund Policy
We strive to provide our customers with high-quality books and services. If you are not satisfied with your purchase, we offer a full refund within 14 days of purchase. Please contact us at support@mereobooks.com to initiate the refund process. Please note that refunds are only available for digital purchases and not for physical books. If you have received a damaged or faulty physical book, please contact us at support@mereobooks.com and we will be happy to assist you.